FAQs

When will my order ship?

Orders are processed within 1–3 business days. Once shipped, delivery usually takes 7–12 business days. You'll get a confirmation email with your tracking link the moment it's on its way.

How do I track my order?

Use the tracking link in your shipping email, or visit our Track My Order page.

I entered the wrong address — what now?

Email us right away at support@shefit.si. If your order hasn't been processed yet, we'll update the address before it ships.

My item arrived damaged. What should I do?

We're so sorry! Email support@shefit.si within 48 hours of delivery with your order number and clear photos, and our team will take care of you.

Do you offer free shipping?

Yes — free standard shipping for a limited time. Faster options are available at checkout.

Does the AnchorFit band fit my foot?

Yes. The soft Velcro ankle strap adjusts to fit every foot size, small to large.

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