Shipping Protection
SHEFIT works hard to make every delivery smooth. With Shipping Protection, you're covered if something goes wrong on the way to you.
Your Shipping Protection Covers
- Lost in transit
- Damaged in transit
- Shipped to the wrong address (our error when submitting to the carrier)
Terms
- Coverage starts the day your order ships and lasts until delivery.
- Replacements are free, including shipping.
- One plan covers your whole order — every item inside it.
- One replacement per affected item.
How to File a Claim
Email support@shefit.si with your order number and proof (photos, carrier updates or tracking evidence), and we'll replace the item free of charge.
Note: Shipping Protection does not cover packages shipped to an incorrect address entered at checkout. Please double-check your address before ordering.